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Active Incident

Updated a few seconds ago

SilverSky - Security Advisory - Enhanced Vigilance Against Vishing AttacksOperational

Incident Status

Operational

Components

Security Operations Center, MDR Monitoring Platform, Managed Firewall, Network Management (WAN), Vulnerability Management, RSA Tokens (MFA), Managed DUO, Password Management Utility, EDR ( Endpoint Protection), Archive, Email DLP ( Data Loss Protection), Email Encryption, Email (Spam/AV), Social Engineering Protection, Targeted Attack Protection, Mobile Device Management, Hosted Exchange, Private Exchange, Sharepoint, O365, SilverSky Mail, Mimecast, Knowbe4, SMC (Security Management Portal), SMC (Managed Security) Reporting, SMC (Email Security Protection ) Reporting, Radar Security Portal, outSOC Portal, Hosted Infrastructure

Locations

Messaging Services, Managed Security Services, Portal Services, Hosted Infrastructure Services


June 13, 2025 1:23PM UTC
[Identified] Client Contacts, We wish to inform you about a recent cybersecurity threat identified by Google Threat Intelligence Group (GTIG). Cybercriminals, tracked as UNC6040, have been targeting organizations by impersonating IT support and tricking employees into downloading malicious software. This campaign primarily affects businesses in hospitality, retail, education, and other sectors. Key Points: • Nature of the Threat: Attackers impersonate IT support and trick employees into downloading a tainted version of Salesforce Data Loader. • Impact: The malicious software grants attackers significant capabilities to access, query, and exfiltrate sensitive information from compromised Salesforce environments. • Preventive Measures: Educate employees on the dangers of phishing and its variants (vishing, smishing, quishing). No vulnerabilities inherent to Salesforce were found or used in this campaign. We strongly recommend enhancing your cybersecurity awareness programs and ensuring all employees are vigilant against such threats. SilverSky remains committed to providing robust security solutions and support to safeguard your business. For further assistance or inquiries, please contact our support team. Sincerely, SilverSky Security Team
SilverSky - Important: SentinelOne Linux Agent Update – Security Advisory and Recommended ActionOperational

Incident Status

Operational

Components

EDR ( Endpoint Protection)

Locations

Managed Security Services


June 12, 2025 3:51PM UTC
[Identified] Client Contacts, We’re reaching out to notify you of a critical security update from SentinelOne affecting the Linux agent. SentinelOne’s internal research team has identified a potential risk where a root user could exploit the running agent. This vulnerability is only applicable when anti-tampering is enabled, and the Linux kernel supports LSM BPF. To mitigate this risk, SentinelOne strongly recommends upgrading to Linux Agent version 25.1.3, which will begin rolling out on June 12, 2025. Key Points: - Anti-tampering must be enabled to prevent this potential exploit. - Upgrading to version 25.1.3 or later requires the agent passphrase if anti-tampering is enabled. - Existing workflows that bypass the passphrase will fail under this configuration. As your trusted SentinelOne partner, we will proceed with upgrading all affected Linux agents in your environment to ensure compliance with SentinelOne’s recommendations. If you have any questions or need further assistance, please feel free to reach out to us directly or open a support ticket. Thank you, SilverSky Security Operations

Security Operations Center




Operational

MDR Monitoring Platform




Operational

Managed Firewall




Operational

Network Management (WAN)




Operational

Vulnerability Management




Operational

RSA Tokens (MFA)




Operational

Managed DUO




Operational

Password Management Utility




Operational

EDR ( Endpoint Protection)




Operational

Archive




Operational

Email DLP ( Data Loss Protection)




Operational

Email Encryption




Operational

Email (Spam/AV)




Operational

Social Engineering Protection




Operational

Targeted Attack Protection




Operational

Mobile Device Management




Operational

Hosted Exchange




Operational

Private Exchange




Operational

Sharepoint




Operational

O365




Operational

SilverSky Mail




Operational

Mimecast




Operational

Knowbe4




Operational

SMC (Security Management Portal)




Operational

SMC (Managed Security) Reporting




Operational

SMC (Email Security Protection ) Reporting




Operational

Radar Security Portal




Operational

outSOC Portal




Operational

Hosted Infrastructure




Operational

0

Upcoming Maintenances

3

Incidents Last 30 Days

4

Maintenances Last 30 Days

History (Last 7 days)

Service Impact - CHN-2007 - USDC2 (Jersey City) - Cisco NXOS Device UpgradesPlanned Maintenance

Description

During this maintenance window we will be upgrading the Cisco NXOS switches in the Jersey City datacenter. Customers will experience 10-15 minutes of service interruption while the devices are rebooted and failed over after patching. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

Managed Firewall, Network Management (WAN)


Locations

Managed Security Services


Schedule

June 13, 2025 3:00AM - June 13, 2025 5:30AM UTC


June 13, 2025 5:30AM UTC
[Update] The following maintenance has ended: Service Impact - CHN-2007 - USDC2 (Jersey City) - Cisco NXOS Device Upgrades

June 13, 2025 3:00AM UTC
[Update] The following maintenance has started: Service Impact - CHN-2007 - USDC2 (Jersey City) - Cisco NXOS Device Upgrades