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Active Incident

Updated a few seconds ago

SilverSky - Notification of Fortinet Vulnerability FG-IR-24-535Operational

Incident Status

Operational

Components

Managed Firewall

Locations

Managed Security Services


January 14, 2025 8:53PM UTC
[Monitoring] Informational notice regarding a newly disclosed Critical vulnerability: https://fortiguard.fortinet.com/psirt/FG-IR-24-535 SilverSky has reviewed the notification and have determined that this vulnerability has been mitigated by both means. Our Firmware standard is not susceptible to this vulnerability and our firewall hardening procedure to the management interface restricts access to our management source IP addresses. We have also reviewed the configuration and firmware of all managed firewalls and have confirmed that this has been alleviated. Customers with a FortiSwitch, please review the following notice from Fortinet and upgrade if necessary https://www.fortiguard.com/psirt/FG-IR-23-260 PSIRT | FortiGuard Labs Thank you, SilverSky Support

Security Operations Center




Operational

MDR Monitoring Platform




Operational

Managed Firewall




Operational

Network Management (WAN)




Operational

Vulnerability Management




Operational

RSA Tokens (MFA)




Operational

Managed DUO




Operational

Password Management Utility




Operational

EDR ( Endpoint Protection)




Operational

Archive




Operational

Email DLP ( Data Loss Protection)




Operational

Email Encryption




Operational

Email (Spam/AV)




Operational

Social Engineering Protection




Operational

Targeted Attack Protection




Operational

Mobile Device Management




Operational

Hosted Exchange




Operational

Private Exchange




Operational

Sharepoint




Operational

O365




Operational

SilverSky Mail




Operational

Mimecast




Operational

Knowbe4




Operational

SMC (Security Management Portal)




Operational

SMC (Managed Security) Reporting




Operational

SMC (Email Security Protection ) Reporting




Operational

Radar Security Portal




Operational

outSOC Portal




Operational

Hosted Infrastructure




Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

1

Maintenances Last 30 Days

Scheduled Maintenance

No Anticipated Impact - CHN-1536 - USDC1 (Denver) - ITC Cisco Network Configuration UpdatesPlanned Maintenance

Schedule

January 18, 2025 1:00AM - 3:00AM UTC

Components

Managed Firewall, Network Management (WAN)

Locations

Managed Security Services

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact during this maintenance window** During this maintenance window we will be performing configuration updatess on the Cisco network devices in the Denver datacenter. Customers should not experience any disruption of service while the maintenance work is being performed as the devices will be updated and failed over to the redundant network devices. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.

History (Last 7 days)

Emergency Maintenance - Service Impact - CHN-1545 - SilverSky Mail TLS/SSL Certificate UpdatesPlanned Maintenance

Description

During this emergency maintenance window we will updating the TLS/SSL certificates on the databases for SilverSky Mail. While this maintenance work is being performed, customers may experience short delays or intermittent access to email quarantines and policy publishing in SMC during the maintenance window. The expected outage time should be less than 15 minutes. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

Email DLP ( Data Loss Protection), Email (Spam/AV), SilverSky Mail, SMC (Email Security Protection ) Reporting


Locations

Messaging Services, Portal Services


Schedule

January 15, 2025 4:00AM - January 15, 2025 6:00AM UTC


January 15, 2025 6:00AM UTC
[Update] The following maintenance has ended: Emergency Maintenance - Service Impact - CHN-1545 - SilverSky Mail TLS/SSL Certificate Updates

January 15, 2025 4:00AM UTC
[Update] The following maintenance has started: Emergency Maintenance - Service Impact - CHN-1545 - SilverSky Mail TLS/SSL Certificate Updates