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All Systems Operational

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Security Operations Center




Operational

MDR Monitoring Platform




Operational

Managed Firewall




Operational

Network Management (WAN)




Operational

Insight Vulnerability Management




Operational

RSA Tokens (MFA)




Operational

Managed DUO




Operational

SilverSky EPS powered by Checkpoint




Operational

EDR ( Endpoint Protection)




Operational

Archive




Operational

Email DLP ( Data Loss Protection)




Operational

Email Encryption




Operational

Email (Spam/AV)




Operational

Social Engineering Protection




Operational

Targeted Attack Protection




Operational

Intune




Operational

Sharepoint




Operational

O365




Operational

SilverSky Mail




Operational

Mimecast




Operational

Knowbe4




Operational

SMC (Security Management Portal)




Operational

SMC (Managed Security) Reporting




Operational

SMC (Email Security Protection ) Reporting




Operational

Lightning/outSOC Portal




Operational

Hosted Infrastructure




Operational

Insight Vulnerability Management




Operational

Managed Microsoft Defender




Operational

2

Upcoming Maintenances

3

Incidents Last 30 Days

6

Maintenances Last 30 Days

Scheduled Maintenance

Schedule

April 27, 2026 2:00PM - May 25, 2026 11:30PM UTC

Components

Managed Firewall

Locations

Managed Security Services

Description

SilverSky will be performing our Quarterly Maintenance to rotate passwords and make changes to the default template. These changes will not be impactful to traversing traffic or uptime. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.

Schedule

June 4, 2026 6:00AM - 10:01AM UTC

Components

Network Management (WAN)

Locations

Managed Security Services

Description

During this maintenance window we will be upgrading the IOS on one of the Core Routers within the Denver datacenter. Impact will be 10 – 15 mins, until the connectivity is back during the failover between the devices as this unit acting as HA pair. This would only impact an ITC client who was utilizing their geo redundancy in the Denver datacenter. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.

History (Last 7 days)

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact to services provided by SilverSky during this maintenance window** During this maintenance window we will be upgrading one of the core switches in the Denver datacenter. While this work is being performed, we do not anticipate any interruption to services provided by SilverSky. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

SilverSky EPS powered by Checkpoint, Archive, Email DLP ( Data Loss Protection), Email Encryption, Email (Spam/AV), Social Engineering Protection, Targeted Attack Protection, SilverSky Mail


Locations

Messaging Services


Schedule

May 17, 2026 2:00AM - May 17, 2026 8:00AM UTC



May 17, 2026 8:00AM UTC
UPDATE

The following maintenance CCB 2831 (Core Switch Upgrade) has completed.

May 17, 2026 2:00AM UTC
UPDATE

The following maintenance CCB 2831 (Core Switch Upgrade) has started.