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Active Incident

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SilverSky Security Advisory - FG-IR-26-076Operational

Incident Status

Operational

Components

Managed Firewall

Locations

Managed Security Services


January 30, 2026 3:04PM UTC
INVESTIGATING

Informational notice regarding a newly disclosed Critical Vulnerability. https://fortiguard.fortinet.com/psirt/FG-IR-26-076 Fortinet has only provided information that it impacts SSL VPN. Once they have performed their research and means to address the vulnerability SilverSky will put together a plan of action and provide the details. This is CVE 2025-15467. Please contact support for any additional questions or concerns. Thank you SilverSky Support

Security Operations Center




Operational

MDR Monitoring Platform




Operational

Managed Firewall




Operational

Network Management (WAN)




Operational

Insight Vulnerability Management




Operational

RSA Tokens (MFA)




Operational

Managed DUO




Operational

Password Management Utility




Operational

EDR ( Endpoint Protection)




Operational

Archive




Operational

Email DLP ( Data Loss Protection)




Operational

Email Encryption




Operational

Email (Spam/AV)




Operational

Social Engineering Protection




Operational

Targeted Attack Protection




Operational

Mobile Device Management




Operational

Hosted Exchange




Operational

Private Exchange




Operational

Sharepoint




Operational

O365




Operational

SilverSky Mail




Operational

Mimecast




Operational

Knowbe4




Operational

SMC (Security Management Portal)




Operational

SMC (Managed Security) Reporting




Operational

SMC (Email Security Protection ) Reporting




Operational

Radar Security Portal




Operational

outSOC Portal




Operational

Hosted Infrastructure




Operational

Insight Vulnerability Management




Operational

2

Upcoming Maintenances

3

Incidents Last 30 Days

6

Maintenances Last 30 Days

Scheduled Maintenance

Canceled - Service Impact - CCB2538 - USDC1 (Denver) - Email Encryption Service Updates Planned Maintenance

Schedule

December 16, 2025 2:00AM - 4:00AM UTC

Components

Email Encryption

Locations

Messaging Services

Description

This maintenance will not take place this evening. It will be rescheduled for later date in January. During this maintenance window we will be releasing the Email Encryption Onyx release. The Email Encryption system, including the Email Encryption UI, will be down for 30-60 minutes for the upgrade. Email Encryption SMC Administrators will be receiving a notification later this week highlighting the updates. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.
No Anticipated Service Impact - [CCB 2623] - Quarterly Security Template UpdatesPlanned Maintenance

Schedule

January 23, 2026 4:00AM - February 13, 2026 4:00AM UTC

Components

Managed Firewall

Locations

Managed Security Services

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact to services provided by SilverSky during this maintenance window** SilverSky will be performing our quarterly maintenance to rotate passwords and update to our security management template. We will be implementing these changes after hours throughout the next few weeks. They will not be impactful to traversing traffic or uptime. We do not anticipate any interruption to services provided by SilverSky. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.

History (Last 7 days)

SilverSky Security Advisory - FG-IR-26-060Operational

Incident Status

Operational


Components

Managed Firewall


Locations

Managed Security Services



February 9, 2026 1:57PM UTC
RESOLVED

Closing out this security advisory. Thank you, SilverSky Support

January 27, 2026 9:12PM UTC
IDENTIFIED

Informational notice regarding a newly disclosed Critical Vulnerability. https://fortiguard.fortinet.com/psirt/FG-IR-26-060 The information provided has been reviewed by our support teams. The FortiCloud SSO feature is disabled by default and it is not utilized by SilverSky. In addition we have performed an audit on managed firewalls to check for this configuration and can confirm that the FortiCloud Login feature is disabled. Please contact support for any additional questions or concerns. Thank you, SilverSky Support
No Anticipated Service Impact - [CCB 2628] - USDC1 (Denver) - Enable BGP Peering Secondary CircuitPlanned Maintenance

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact to services provided by SilverSky during this maintenance window** During this maintenance window we will be bringing the secondary internet circuit back online. While this work is being performed, we do not anticipate any interruption to services provided by SilverSky. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

MDR Monitoring Platform, Managed Firewall


Locations

Managed Security Services


Schedule

February 5, 2026 2:00AM - February 5, 2026 6:00AM UTC


February 5, 2026 6:00AM UTC
UPDATE

The following maintenance, CCB 2628 has completed: Enable BGP Peering Secondary Circuit.

February 5, 2026 2:00AM UTC
UPDATE

The following maintenance, CCB 2628 has started: Enable BGP Peering Secondary Circuit.