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Active Incident

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SilverSky Security Advisory - Fortinet FortiWeb -FG-IR-25-910Operational

Incident Status

Operational

Components

Managed Firewall

Locations

Managed Security Services


November 14, 2025 7:16PM UTC
[Identified] Operational

This is an informational notice regarding a newly disclosed vulnerability impacting FortiWeb Web Application Firewalls: https://fortiguard.fortinet.com/psirt/FG-IR-25-910 The SilverSky Support Team will be immediately performing upgrades to patch all FortiWeb Web Application Firewalls. Please reach out to our support team for any questions. Thank you, SilverSky Support

Security Operations Center




Operational

MDR Monitoring Platform




Operational

Managed Firewall




Operational

Network Management (WAN)




Operational

Vulnerability Management




Operational

RSA Tokens (MFA)




Operational

Managed DUO




Operational

Password Management Utility




Operational

EDR ( Endpoint Protection)




Operational

Archive




Operational

Email DLP ( Data Loss Protection)




Operational

Email Encryption




Operational

Email (Spam/AV)




Operational

Social Engineering Protection




Operational

Targeted Attack Protection




Operational

Mobile Device Management




Operational

Hosted Exchange




Operational

Private Exchange




Operational

Sharepoint




Operational

O365




Operational

SilverSky Mail




Operational

Mimecast




Operational

Knowbe4




Operational

SMC (Security Management Portal)




Operational

SMC (Managed Security) Reporting




Operational

SMC (Email Security Protection ) Reporting




Operational

Radar Security Portal




Operational

outSOC Portal




Operational

Hosted Infrastructure




Operational

1

Upcoming Maintenances

5

Incidents Last 30 Days

5

Maintenances Last 30 Days

Scheduled Maintenance

** No Anticipated Service Impact** - [CCB 2502] - USDC3 (Richmond) - IOS-XR upgrade usdc3-rt-mpls1/2 to version 24.4.2Planned Maintenance

Schedule

November 20, 2025 2:00AM - 8:00AM UTC

Components

Network Management (WAN)

Locations

Managed Security Services

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact to services provided by SilverSky during this maintenance window** During this maintenance window we will be performing an IOS-XR upgrade on usdc3-rt-mpls1/2 to version 24.4.2 in the Richmond datacenter. While this work is being performed, we do not anticipate any interruption to services provided by SilverSky. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.

History (Last 7 days)

**No Anticipated Service Impact** - [CCB 2482 * 2481#] - USDC1 (Denver) - USDC1-FW-DE1a/b and SE1a/b Upgrade to R81.20Planned Maintenance

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact to services provided by SilverSky during this maintenance window** During this maintenance window we will be Upgrading 2 firewalls in the Denver Datacenter: CHN 2481 - USDC1-FW-DE1a/b CHN 2482 - USDC1-FW-SE1a/b While this work is being performed, we do not anticipate any interruption to services provided by SilverSky. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

Hosted Exchange


Locations

Messaging Services


Schedule

November 13, 2025 2:00AM - November 13, 2025 8:00AM UTC


November 13, 2025 8:00AM UTC
[Update] The following maintenance - CHN 2482 and CHN 2481 has ended.

November 13, 2025 2:00AM UTC
[Update] The following maintenance - CHN 2482 and CHN 2481 has started.
**No Anticipated Service Impact** - [CCB2484 ] - USDC1(Denver) - USDC1: usdc1-fw-cms1a/b upgrade to R81.20 take_118Planned Maintenance

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact to services provided by SilverSky during this maintenance window** During this maintenance window we will be upgrading usdc1-fw-cms1a/b to R81.20 take 118 in the #USDC1 Denver datacenter. While this work is being performed, we do not anticipate any interruption to services provided by SilverSky. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

SilverSky Mail


Locations

Messaging Services


Schedule

November 12, 2025 2:00AM - November 12, 2025 8:00AM UTC


November 12, 2025 8:00AM UTC
[Update] The following maintenance has ended - [CCB2484 ] - USDC1 - USDC1: usdc1-fw-cms1a/b upgrade to R81.20 take_118

November 12, 2025 2:00AM UTC
[Update] The following maintenance has started - [CCB2484 ] - USDC1 - USDC1: usdc1-fw-cms1a/b upgrade to R81.20 take_118