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All Systems Operational

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Security Operations Center




Operational

MDR Monitoring Platform




Operational

Managed Firewall




Operational

Network Management (WAN)




Operational

Vulnerability Management




Operational

RSA Tokens (MFA)




Operational

Managed DUO




Operational

Password Management Utility




Operational

EDR ( Endpoint Protection)




Operational

Archive




Operational

Email DLP ( Data Loss Protection)




Operational

Email Encryption




Operational

Email (Spam/AV)




Operational

Social Engineering Protection




Operational

Targeted Attack Protection




Operational

Mobile Device Management




Operational

Hosted Exchange




Operational

Private Exchange




Operational

Sharepoint




Operational

O365




Operational

SilverSky Mail




Operational

Mimecast




Operational

Knowbe4




Operational

SMC (Security Management Portal)




Operational

SMC (Managed Security) Reporting




Operational

SMC (Email Security Protection ) Reporting




Operational

Radar Security Portal




Operational

outSOC Portal




Operational

Hosted Infrastructure




Operational

1

Upcoming Maintenances

4

Incidents Last 30 Days

4

Maintenances Last 30 Days

Scheduled Maintenance

Service Impact - CHN-2007 - USDC2 (Jersey City) - Cisco NXOS Device UpgradesPlanned Maintenance

Schedule

June 13, 2025 3:00AM - 5:30AM UTC

Components

Managed Firewall, Network Management (WAN)

Locations

Managed Security Services

Description

During this maintenance window we will be upgrading the Cisco NXOS switches in the Jersey City datacenter. Customers will experience 10-15 minutes of service interruption while the devices are rebooted and failed over after patching. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.

History (Last 7 days)

No Anticipated Impact - CHN-1978 - USDC2 (Jersey City) - Cisco Network Device UpgradesPlanned Maintenance

Description

** This maintenance notice is an informational posting, and we do not anticipate any impact during this maintenance window** During this maintenance window we will be performing software upgrades on the Cisco network devices in the Jersey City datacenter. Customers should not experience any disruption of service while the maintenance work is being performed as one device will be updated and failed over to the redundant devices. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

Managed Firewall, Network Management (WAN)


Locations

Managed Security Services


Schedule

June 5, 2025 1:00AM - June 5, 2025 3:00AM UTC


June 5, 2025 3:00AM UTC
[Update] The following maintenance has ended: No Anticipated Impact - CHN-1978 - USDC2 (Jersey City) - Cisco Network Device Upgrades

June 5, 2025 1:00AM UTC
[Update] The following maintenance has started: No Anticipated Impact - CHN-1978 - USDC2 (Jersey City) - Cisco Network Device Upgrades
Service Impact - CHN-1975 - USDC2 (Jersey City) - Cisco Network Device Upgrades NXOSPlanned Maintenance

Description

During this maintenance window we will be upgrading the Cisco NXOS switches in the Jersey City datacenter. Customers will experience 10-15 minutes of service interruption while the devices are rebooted and failed over after patching. For any additional information during the maintenance please visit the status.io page for status updates -> status.silversky.com If you have any questions, please call support at 1-800-234-2175 option 2, option 3.


Components

Managed Firewall, Network Management (WAN)


Locations

Managed Security Services


Schedule

June 4, 2025 3:00AM - June 4, 2025 5:30AM UTC


June 4, 2025 5:30AM UTC
[Update] The following maintenance has ended: Service Impact - CHN-1975 - USDC2 (Jersey City) - Cisco Network Device Upgrades NXOS

June 4, 2025 3:00AM UTC
[Update] The following maintenance has started: Service Impact - CHN-1975 - USDC2 (Jersey City) - Cisco Network Device Upgrades NXOS